Privacy Policy

Last updated: February 2026

Introduction

Ladder & Co (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

Name, email address, phone number, and company name when you submit a contact form or book a call
Website usage data through cookies and analytics tools (e.g. Google Analytics)
Information provided during the course of a client engagement

How We Use Your Information

We use the information we collect to:

Respond to enquiries and provide our services
Improve our website and user experience
Send relevant communications (only with your consent)
Comply with legal obligations

Cookies & Analytics

Our website uses cookies and third-party analytics tools to understand how visitors interact with our site. This data is anonymised and used to improve our website performance. You can manage cookie preferences in your browser settings.

Third-Party Services

We may use third-party services such as Google Analytics, Google Ads, and Meta Ads for advertising and analytics purposes. These services may collect data in accordance with their own privacy policies.

Data Security

We take reasonable steps to protect your personal information from unauthorised access, disclosure, or misuse. However, no method of electronic transmission is 100% secure.

Your Rights

Under the New Zealand Privacy Act 2020, you have the right to access, correct, or request deletion of your personal information. To make a request, please contact us at [email protected].

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact

If you have any questions about this privacy policy, please contact us at [email protected].